Your privacy is our top priority at Jetwin BD. This page provides a detailed explanation of what information we collect, why we collect it, and how we keep it secure.
Jetwin BD (referred to herein as "we", "us", or "the platform") is a trusted online sports betting and gaming service provider in Bangladesh. We place the highest importance on our users' privacy, and this Privacy Policy clearly sets out how Jetwin BD collects, stores, uses, and protects your personal information.
This Privacy Policy applies to all users of the Jetwin BD website (jetwinbd.app) and mobile application. By creating an account or using our services, you are deemed to have accepted this Privacy Policy.
We believe transparency is the greatest proof of trustworthiness. That is why this policy is written in plain language so every user stays fully informed about their own data.
If you still have questions after reading this Privacy Policy, please contact us directly: support@jetwinbd.app
We collect various types of information when you register and use Jetwin BD's services. A detailed breakdown is provided in the table below:
| Data Type | Example | Reason for collection |
|---|---|---|
| Identity information | Name, date of birth, gender, national ID number | For KYC verification and age confirmation. |
| Contact Information | Mobile number, email address | For account communications and security notifications. |
| Financial Information | Mobile Pay/Nagad/Rocket number, bank account details | For deposit and withdrawal processing |
| Transaction Data | Betting history, deposit & withdrawal records | For account management and legal compliance |
| Technical information | IP address, device information, browser details | To ensure security and prevent fraud |
| Usage Data | Login time, page visits, click data | To improve our services and enhance the user experience |
| KYC documents | Copy of national ID, passport, or driving licence | For identity and age verification |
Beyond the information listed above, Jetwin BD does not collect any additional sensitive data, such as religion, political views, or medical information.
Jetwin BD collects information in several ways. Here is what you should know about each method:
When you create an account on Jetwin BD, we collect the information you provide directly — including your name, mobile number, email, and other details.
Your ID document and a selfie are collected during KYC verification to meet withdrawal limit requirements.
Your device information, IP address, and browsing activity are automatically recorded while you use the platform.
Financial information required for payment processing is collected at the time of deposit or withdrawal.
Usage data is collected via cookies and analytics tools to improve website and app performance.
When you contact us via live chat or email, your communication details and issue information are recorded.
Jetwin BD uses your information only for the purposes listed below. Your data is never used beyond these approved purposes:
Jetwin BD never sells your data to advertisers or third parties. Our business model does not rely on selling user data.
Jetwin BD uses cookies on its website and app. Cookies are small data files stored on your device that help enhance your browsing experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential cookies | Maintaining login sessions and ensuring platform security. | Until End of Session |
| Functional cookies | Remembering language preferences and interface settings | 1 Year |
| Analytics Cookies | Analysing page visits and usage patterns | 6 Months |
| Performance Cookies | Platform speed and error monitoring | 30 days |
You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features.
Jetwin BD never shares data collected through cookies with third-party advertisers.
Jetwin BD employs multiple layers of security to keep your data safe. Our full security framework is outlined below:
No one can guarantee 100% security on the internet, so you should stay vigilant too — use a strong password and never share your login credentials with anyone.
Jetwin BD does not retain data beyond what is necessary. Retention periods by data type are outlined below:
Once the designated retention period expires, data is securely deleted or anonymized.
As a Jetwin BD user, you have the following rights over your personal data. To exercise any of these rights, contact us at support@jetwinbd.app:
The right to know what information we hold about you and to receive a copy of it.
The right to request correction of any inaccurate or incomplete information.
The right to request deletion of your data under certain circumstances.
The right to request that the use of your data be restricted in certain circumstances.
The right to receive your data in a structured, machine-readable format.
The right to object to the processing of your data for specific purposes, particularly for marketing communications.
Jetwin BD will respond to rights requests within 30 business days of receipt. Due to legal obligations, deletion of certain data may not always be possible.
Jetwin BD strictly does not provide services to anyone under the age of 18. This section of our Privacy Policy is dedicated to the protection of minors.
Online betting and gaming services are intended for adults (18+) only. Parents and guardians share the responsibility of keeping minors away from this platform.
Jetwin BD reserves the right to update this Privacy Policy as needed. When changes are made:
We recommend checking this page regularly to stay informed about the latest Privacy Policy updates.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our dedicated data protection team:
Jetwin BD's Privacy Policy isn't just words on paper — we uphold this commitment every day through technology, processes, and people.
Every transaction and piece of personal data you share is protected with 256-bit AES encryption — the same standard used in international banking.
Jetwin BD never sells your personal information to advertisers or third parties. Our business is built on your trust.
You have full rights to view, correct, or delete your data. Submit a request at any time and we'll respond promptly.
Regular security audits by external experts ensure our systems remain up-to-date and protected at all times.
Our Privacy Policy is written in plain language so every user can understand it clearly.
Our dedicated support team is available around the clock to assist with any privacy-related questions.